Returns & Exchanges

At Buoy, we stand behind our hydration and wellness formulas with a 30-day satisfaction guarantee. If our products don't meet your health goals, we offer hassle-free returns and exchanges to ensure your wellness journey stays on track.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.

• 3.
  Package and Ship

  Securely pack the items in their original packaging, attach the prepaid label, and drop the parcel off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.